Archive for Providers & Agencies

Launch of the Australian eCommerce Guide

Jun 18, 2014 Comments Off

Please take a look at the new Australian eCommerce Guide website.  The Guide has just been launched and is a new resource for Aussie eCom merchants. The Guide is published and edited by me, Richard Keeves. If you’re looking for smarter strategies for eCommerce, then you’ll  find plenty of  ideas and tips over at the […]

Read more

Website Development is a Process, not a Project

May 26, 2013 Comments Off

The web ‘industry’ continues to talk about website development as if it is a project.  Business website development is a process, not a project. As a process, it’s continual.  A website is never finished. It can always be improved – and it should be. Getting an new site ready to launch may be a project, […]

Read more

Reference Check Your New Web Developers BEFORE You Hire Them

Apr 09, 2013 Comments Off

How can you get a better website? Before you formally engage a new web development company or digital agency to be your web partner, make sure you talk with some of their other customers. You can learn plenty from others, including how to manage your part of the web development process to get the best […]

Read more

How to Filter OUT the SEO Snake-Oil Salesmen

Dec 06, 2012 Comments Off

So, you want to get found in Google? Here are 24 Questions to ask first before you engage pseudo-SEO people who really may not have a clue and probably just want your money. Last year I put together 16 questions, with some help from Google. Now I’ve just added 8 more to give you 24 Questions […]

Read more

Announcing the Smarter Digital RoadMaps for Retailers Pilot Program

Oct 12, 2012 1 Comment

Many retailers are confused and uncertain about what to do in the online world. It’s not surprising. There is so much conflicting information around with so many confusing alternatives for retailers being promoted by so many web people,  IT companies, digital marketers.  In amongst it all, there are plenty of these digital service providers who really […]

Read more

Seven Critical Lessons from a hacking victim who admits he should have known better

Sep 11, 2012 Comments Off

Oh my God!  I missed this story a few weeks ago.  What an eye-opener! Matt Honan, a senior technology journo had his digital life pretty much wiped out by a couple of hacker kids. We could call them sleazy criminals or trolls. Using the word “Hacker”  almost gives them too much respect. Matt even had […]

Read more

What did this CEO think of Catching Digital?

Sep 01, 2012 Comments Off

Just had this comment about my new book Catching Digital. (see below) It was in an email from Michael Ratner, CEO of Compendium Australia. Here’s what Michael said… “Downloaded the new book yesterday afternoon and just finished reading it….. reason being once I got into it it was hard to put down. What a task […]

Read more

Becoming a Great Client will help you get a Great Business Website

Aug 22, 2012 Comments Off

How do you find the right ‘fit’ when choosing a web development partner? Here are 17 pointers to getting a great business website. It starts by finding the right partner and being a Great Client for them. Becoming a good or preferably Great Client for your web firm will help you get the best results […]

Read more

LinkedIn Passwords Leaked. Change Your Password Today!

Jun 07, 2012 Comments Off

Over 6 million LinkedIn passwords have been leaked online.  Apparently, they were encrypted but hackers are believed to be now working to crack them.  The story is here.  Change your LinkedIn password today.  It’s easy enough to do… To go to your Settings in LinkedIn, hover over your name in the top right hand corner […]

Read more

The Smarter Recipe for Building Trust

Feb 23, 2012 Comments Off

Many people seem to miss the key ingredient for building trust – and it’s such a critical part of life and  business, both online and offline.   (And yes, in politics too.) Only make promises you can keep, and keep the promises you make. You cannot buy trust and you cannot demand it.  You can only […]

Read more

Industry group proposes star-rated clouds (from ZDNet Australia)

Dec 08, 2011 Comments Off

This could either be a great service that helps differentiate apples and oranges from the many lemons – or it could be a meaningless and  over-simplistic response that will create more confusion in an already confused marketplace. What do you think? Here’s the story from ZDNet Australia… An Australian IT industry think-tank spearheaded by the […]

Read more

21 Things you MUST know about choosing software

Oct 06, 2011 Comments Off

If you are choosing new software or adopting a new technology system or platform, these questions and tips will save you time, money and stress. Use this list as your guide and your initial filter, and look for systems that meet most (or preferably all) of these points. Go here to read 21 Things you […]

Read more